Privacy Policy

Vancouver Moving Co. (“we,” “us,” or “our”) operates the website www.vancouvermovingco.com. We are committed to protecting your privacy and handling your personal information in compliance with applicable Canadian privacy laws, including PIPEDA.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Home or business address
• Details about your move or delivery
• Any information you voluntarily provide via contact forms, quote requests, or service bookings

Payment Information

If you make payments online, we may collect billing details and payment method information. Payment processing may be handled by a secure third-party provider, and we do not store full credit card information on our servers.

Device & Usage Information

When you visit VancouverMovingCo.com, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages visited
• Date and time of visit

2. How We Use Your Information

• Provide and manage moving and delivery services
• Respond to inquiries and provide quotes
• Schedule and manage bookings
• Process payments and send invoices
• Communicate regarding services, updates, or promotions (with your consent)
• Comply with legal and regulatory obligations
• Improve website functionality and customer experience

3. Consent

By submitting your personal information through VancouverMovingCo.com, you consent to its collection, use, and disclosure in accordance with this Privacy Policy and applicable laws.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 8).

4. Disclosure of Your Information

We do not sell or rent your personal information.

• With employees, movers, drivers, contractors, or agents who require it to provide services
• With trusted third-party service providers who are contractually required to protect your information
• When required by law, court order, or legal process
• To protect our rights, property, or safety

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When information is no longer required, it is securely deleted, destroyed, or anonymized.

6. Cookies and Tracking Technologies

• Improve website performance
• Analyze traffic patterns
• Enhance user experience

You may disable cookies, but some features may not function properly.

7. Security

We implement appropriate safeguards to protect your information. No internet method is 100% secure, and absolute security cannot be guaranteed.

8. Your Rights (Canadian Residents)

• Request access to your information
• Request corrections
• Request deletion (subject to legal obligations)
• Withdraw consent
• File a complaint with the Office of the Privacy Commissioner of Canada

Contact:

9. Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our site.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Check this page periodically for updates.